For the money this is a great chair. I have been gaming or at my desk much more often over the past year, and decided it was worth investing in a more comfortable chair than my 10 year old office depot chair. most of the materials used seem to be good quality, although there are cheaper plastics used in the casters and around the base. All the materials you touch are comfortable, the neck and lumbar pillows are very comfortable. I would like to see higher quality casters, and the tilt locking mechanism doesn't seem to work that well, but the height and back adjustments work well. The quirks of this chair are okay with me considering it is less than half the price of a secret lab. not to mention it looks great at my neutral tone desk space. install was very simple, took me maybe 30 minutes by myself. overall great value buy.